Privacy policy

Privacy Policy

This Privacy Policy describes how Aqua Terra Backyard Corp., doing business as Aqua Terra Backyard (“Aqua Terra Backyard,” “we,” “us,” or “our”), collects, uses, and discloses personal information when you visit, use our services, make a purchase from, or otherwise communicate with us through www.aquaterrabackyard.com (the “Site”).

By using the Site, you acknowledge the practices described in this Privacy Policy.

Contact Information

If you have questions about this Privacy Policy, our privacy practices, or would like to make a privacy-related request, please contact us:

Aqua Terra Backyard Corp.
Doing business as Aqua Terra Backyard
8 Van Buren Ave
Centereach, NY 11720
United States
Phone: 631-678-6506
Email: eric@aquaterrabackyard.com

Personal Information We Collect

The personal information we collect depends on how you interact with our Site and services. We may collect the following categories of information.

Information You Provide to Us

Name
Billing address
Shipping address
Email address
Telephone number
Account information
Order and purchase information
Customer-service communications
Return, refund, warranty, or product-support information
Payment and transaction information necessary to process purchases

Payment information is processed through our payment processors and e-commerce platform. Aqua Terra Backyard does not independently store complete payment-card information except as permitted or required through those service providers.

Information Collected Automatically

When you use the Site, certain information may be collected automatically through cookies and similar technologies, including:

IP address
Browser and device information
Operating system
Approximate location based on IP address
Pages and products viewed
Referring website or source
Search activity on the Site
Shopping-cart and checkout activity
Interactions with the Site and advertisements

Customer Service Information

If you contact us regarding an order, product, return, shipping issue, warranty question, or other customer-service matter, we may collect the information you provide so that we can respond to and resolve your request.

How We Use Personal Information

We may use personal information to:

Process and fulfill orders
Process payments and refunds
Arrange shipping and delivery
Provide order confirmations and tracking information
Communicate with customers regarding orders and customer-service matters
Process returns, exchanges, refunds, and warranty-related requests
Maintain and improve our Site and services
Detect, investigate, and prevent fraud, unauthorized transactions, and other security risks
Analyze Site usage and performance
Provide marketing or advertising where permitted by law and consistent with your preferences
Comply with legal, tax, regulatory, and accounting obligations
Protect our legal rights and the rights of our customers and service providers

Shopify

Our online store is hosted by Shopify. Shopify provides the e-commerce platform that allows us to offer and sell products and services through the Site.

Shopify may process personal information on our behalf and may also process certain information in accordance with its own privacy practices.

You can learn more about Shopify's privacy practices at Shopify's Privacy Policy.

Service Providers

We may share personal information with service providers that assist us in operating our business and fulfilling customer orders. These may include:

E-commerce and website providers
Payment processors
Shipping carriers
Manufacturers, distributors, and fulfillment partners involved in fulfilling an order
Customer-service providers
Fraud-prevention and security providers
Analytics providers
Advertising and marketing providers
Professional advisers and other business service providers

These providers may receive personal information only as reasonably necessary to perform services for us or as otherwise permitted by law.

Order Fulfillment and Shipping

Aqua Terra Backyard may fulfill orders directly or through manufacturers, distributors, and other fulfillment partners.

When necessary to fulfill an order, we may provide a fulfillment partner or shipping carrier with information such as your name, shipping address, telephone number, email address, and order details.

Products within the same order may be fulfilled from different locations.

Analytics and Advertising

We may use analytics, advertising, and measurement technologies to understand how customers use our Site, measure the effectiveness of advertising, improve our services, and provide advertisements that may be relevant to customers.

These technologies may use cookies, pixels, tags, or similar technologies to collect information about interactions with the Site.

Depending on applicable law, certain disclosures of personal information to advertising or analytics providers may be considered “sharing,” “targeted advertising,” or similar activity under state privacy laws.

Where required by applicable law, customers may have the right to opt out of certain targeted advertising or data-sharing activities.

Cookies and Similar Technologies

Our Site uses cookies and similar technologies that help operate the storefront, remember preferences, support checkout functionality, maintain security, understand Site performance, and support analytics and advertising.

Cookies may include session cookies, which generally expire when you close your browser, and persistent cookies, which remain on your device until they expire or are deleted.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Site, including shopping-cart, login, checkout, or other features.

Shopify also uses cookies and similar technologies in connection with stores operating on its platform. More information is available at Shopify's Cookie Policy.

Fraud Prevention and Security

We and our service providers may use personal information and automated tools to identify suspicious activity, prevent fraudulent transactions, protect customer accounts, and maintain the security of the Site.

These measures may include risk analysis relating to transactions, devices, IP addresses, payment methods, and ordering activity.

Legal Disclosures

We may disclose personal information when reasonably necessary to:

Comply with applicable laws, regulations, legal processes, or governmental requests
Respond to subpoenas, court orders, or other lawful requests
Investigate or prevent suspected fraud or illegal activity
Enforce our agreements and policies
Protect the rights, property, or safety of Aqua Terra Backyard, our customers, or others

Business Transactions

If Aqua Terra Backyard Corp. is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other business transaction, personal information may be disclosed or transferred as part of that transaction as permitted by law.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and transaction records, comply with legal and tax obligations, resolve disputes, prevent fraud, and enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it is maintained.

Children's Privacy

Our Site and services are intended for a general adult audience and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review and address the matter.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information. These rights may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request a copy of certain personal information
Opt out of certain targeted advertising or data-sharing activities where applicable
Withdraw consent where processing is based on consent
Appeal a decision regarding a privacy request where applicable law provides that right

These rights are subject to applicable legal exceptions and verification requirements.

To submit a privacy request, contact us at eric@aquaterrabackyard.com or call 631-678-6506.

We may need to verify your identity before processing certain privacy requests.

Authorized Agents

Where permitted by law, you may designate an authorized agent to submit a privacy request on your behalf. We may require verification of your identity and evidence that the agent is authorized to act for you.

California and Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state law.

Depending on the jurisdiction, these rights may include access, correction, deletion, portability, and the ability to opt out of certain uses of personal information for targeted advertising, sale, or sharing.

We do not knowingly sell personal information for monetary payment. Certain disclosures to advertising or analytics partners may, however, be treated as a “sale” or “sharing” under some state privacy laws even where no money is exchanged.

You may contact us using the information listed above to exercise rights available to you under applicable law.

International Users

If you access the Site from outside the United States, your information may be processed in the United States, Canada, or other countries in which Shopify or our service providers operate.

Privacy and data-protection laws in those countries may differ from those in your country of residence.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

The Site may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.

Do Not Track

Some browsers allow users to send “Do Not Track” signals. Because there is not a universally accepted standard for responding to these signals, the Site may not respond to all Do Not Track signals.

Where applicable law requires recognition of browser-based privacy preference signals, we will process supported signals in accordance with applicable law and the functionality made available through our e-commerce platform and privacy tools.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or business operations.

When we update this Privacy Policy, we will revise the “Last updated” date below.

Complaints and Questions

If you have questions, concerns, or complaints regarding our privacy practices, please contact us: