Contact Us
Aqua Terra Backyard
Eric@aquaterrabackyard.com
631-678-6506
Business Hours: Monday - Friday 9am-5pm EST
We’re here to help with any questions about products, orders, shipping, or anything else related to your backyard project. Feel free to reach out by phone or email and a member of our team will be happy to assist you. If we’re unable to answer your call, please leave a detailed message with your name and order number (if applicable), and someone will get back to you as soon as possible. We appreciate the opportunity to help you build, maintain, and enjoy your backyard oasis
Don't be Shy, Drop Us a Line
Contact form
Order Tracking
Looking for an order you've already placed? Click the link below to track it. Be sure to have your order number ready. It can be found in your email.
Need to Speak to Someone Right Away?
Take advantage of our Live Chat feature to be paired with the next available customer assistance team member! Click the help button in the bottom right corner of the screen to get started.
Customer Service Hours: 8 am - 8 pm Every Day
Or you can visit our Frequently Asked Questions